StayLDN Privacy Policy

Effective Date: 30/03/2024

At StayLDN, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our services.

  1. Information We Collect:

    • Personal Information: When you use our services, we may collect personal information such as your name, contact details, payment information, and identification documents.
    • Property Information: We may collect information about the properties you list with us, including location, amenities, and pricing details.
    • Usage Information: We may collect information about how you interact with our website, mobile applications, and other services, including IP addresses, device information, and browsing history.

  2. How We Use Your Information:

    • Provide Services: We use your information to provide and improve our services, including facilitating bookings, managing properties, and communicating with you.
    • Personalization: We may personalize your experience by recommending properties or services based on your preferences and past interactions.
    • Marketing: With your consent, we may send you promotional materials or newsletters about our services and partners.
    • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

  3. Information Sharing:

    • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT providers, and customer support services.
    • Business Partners: We may share your information with business partners who offer complementary services or promotions.
    • Legal Requirements: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

  4. Data Security:

    • We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
    • Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

  5. Your Choices:

    • You have the right to access, update, or delete your personal information. You can do so by contacting us using the contact details provided below.
    • You may choose to opt-out of receiving marketing communications from us by following the instructions included in the communication or contacting us directly.
    • Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your account or transactions.

  6. Children’s Privacy:

    • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with their information without parental consent, please contact us immediately.

  7. Changes to This Privacy Policy:

    • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.

  8. Contact Us:

    • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: hello@stayldn.com

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Thank you for choosing StayLDN.